Frequently Asked Questions
We successfully trade in cryptocurrency exchanges, ICO, Forex, and also invest in start-ups. Read more about the company on "About Us" page.
Before password recovery, make sure that you enter all the login data correctly. In case of a repeated unsuccessful attempt to log in to the account, click "Recover password", enter E-mail and wait for the message with a new password.
Of course, as a registered user who is truly aware of the principles of conducting business activities of the Company, you are warned of the numerous financial risks associated with investment activity, and shall use as a deposit money in an amount that does not affect personal welfare in case of its loss.
Reliable and tested DDOS attack security of any level, SSL certificates with extended verification (EV) for guaranteed secure connection and encryption of all data, as well as a unique code architecture that multiply hampers any suspicious actions or hacker attacks.
Choose an investment plan that best suits you according to the terms of the profit calculation and the deposit term, and deposit money in dollars or cryptocurrency using any payment system available for transactions.
We work with the most convenient and popular payment services, such as PerfectMoney, AdvancedCash, Payeer, NixMoney, Bitcoin, Litecoin, Dogecoin, Ethereum, Zcash, BitcoinCash, DASH.
The minimum deposit amount for daily plans is 10 USD, for after-plans – 100 USD. The maximum amount available for depositing on all plans is 20,000 USD. The minimum amount available for withdrawal is 0.1 USD (0.0001 BTC, 0.01 LTC, 1000 DOGE, 0.003 ETH, 0.004 ZEC, 0.003 BCH, 0.003 DASH). The maximum amount is not limited.
We provide 30 minutes for full payment of the cryptocurrency deposit after its creation. There is no time limit for deposits in USD.
The deposit will be available for withdrawal immediately after the end of its validity period in accordance with the terms of the selected investment plan.
Change in the terms of the investment plan is strictly excluded.
The cryptocurrency deposit becomes active after confirmation of the blockchain network. This usually takes about 15 minutes, but sometimes more time is needed.
On daily plans, profit is accrued automatically every day in the amount of the interest rate specified in the tariff, during the entire deposit term. On after-plans, all profit is paid at a time in the end of the term of the selected plan. The deposit is activated from after full payment of the deposit created.
In your personal account, select "Withdrawal ", carefully specify payment details, enter the correct PIN code to confirm the payment, and click "Withdraw Cash."
Transactions on withdrawal of USD, BTC, LTC and DOGE are instantaneous and automatic. ETH, ZEC, BCH and DASH are withdrawn in manual mode. Please note, sometimes waiting time of withdrawal can last up to 24 hours.
Do not worry, and please contact the Support Team not earlier than 24 hours after the withdrawal. Most likely we already know about this problem and solve it before you contact us.
This is a publicly announced incentive campaign, where the User receives a certain reward for each referral involved.
A user who registered on the investment platform through your personal referral link.
We pay 5% of each deposit made by your 1st level referral, 2% for the 2nd level referral, and 1% for the 3rd level referral. Also, it is possible to increase the interest rate to 7%, becoming our Representative. For more information on terms, see the "Affiliate Program" page.
Just invite your friends to TRADEX for active investment activities using a referral link in your personal account.
The bonus is calculated automatically at the time when your referral creates a deposit.
Apply for the "Representative" status through a feedback form specifying your name, email, country and city of residence. Links to your photos and personal account profiles like Skype, Telegram, Facebook and Twitter are welcome. The application will be processed within 24 hours.